Qumu Corporation, a leading provider of cloud-based enterprise video technology, announced that the Qumu Video Engagement Platform is now available on Google Cloud Marketplace. Continue reading Qumu Video Engagement Platform Launches on Google Cloud Marketplace
Daily Archives: August 17, 2022
LiveVox Named “Hot Vendor in the Intelligent Contact Center” by Aragon Research
LiveVox, a leading cloud-based provider of customer service and digital engagement tools, announced that it has been included in Aragon Research’s 2022 “Hot Vendors in the Intelligent Contact Center.” The report recognizes LiveVox for its industry-leading suite of practical AI capabilities, designed to optimize customer experience and contact centre operations. Continue reading LiveVox Named “Hot Vendor in the Intelligent Contact Center” by Aragon Research
B2B Companies Must Adopt AI-Powered Conversation Automation to Meet Customer Expectations, 451 Research Finds
As growth slows for the second quarter in a row, Conversica, Inc. , the leading provider of Conversation Automation solutions for enterprise revenue teams, and 451 Research, part of S&P Global, release new data showing those without conversational AI are now far behind in the race to meet rising customer expectations. Continue reading B2B Companies Must Adopt AI-Powered Conversation Automation to Meet Customer Expectations, 451 Research Finds