Zoom announced the general availability of Zoom’s Workforce Engagement Management suite, including Workforce Management and Quality Management for Contact Center customers, the latest additions to Zoom’s customer experience solutions portfolio that helps support teams create a better way to work. Continue reading Zoom launches Workforce Engagement Management suite for contact centre teams
Daily Archives: September 19, 2023
Forsta, a Technology Company, Adds insidery to its Growing Portfolio of Technology Customers in Germany
Forsta, the leading technology company in transforming the human experience (HX) across customer, employee, patient, member and consumer journeys, announced it has expanded its portfolio of technology customers in the DACH region via the addition of insidery, a consulting and market research agency that specializes in delivering relevant insights and concrete ideas to marketing and strategy decision-makers. Continue reading Forsta, a Technology Company, Adds insidery to its Growing Portfolio of Technology Customers in Germany