Uniphore, one of the world’s largest AI-native, enterprise SaaS companies, announced U-Capture, the only enterprise AI solution that can capture both structured and unstructured data with full data sovereignty, enabling automation, analytics and action from connected applications across a platform. Continue reading Uniphore Ups the Ante for Customer-Centered Innovation with New AI Solutions for the Global Enterprise
Daily Archives: September 14, 2023
Calabrio Named an Exemplary Vendor in Ventana Research Buyers Guide 2023: Agent Management
Calabrio, the workforce performance company, has been named an Exemplary Vendor in Ventana Research Buyers Guide 2023: Agent Management. Continue reading Calabrio Named an Exemplary Vendor in Ventana Research Buyers Guide 2023: Agent Management
MaxContact Welcomes Telecoms Sales Expert Howard Watson as Sales Director
MaxContact, a leading UK-based customer engagement software provider, is pleased to announce the appointment of Howard Watson as its new Sales Director, having recently held a sales leadership role at CCaaS provider, Puzzel. Continue reading MaxContact Welcomes Telecoms Sales Expert Howard Watson as Sales Director
Kaleyra and Talisma Partner in India to Enhance Customer Experience with Real-Time Video and Co-Browsing
Kaleyra, a global CPaaS leader announced a strategic collaboration in its partnership portfolio with Talisma Corporation, Pvt. Ltd, a leading provider of customer experience solutions based in Bangalore, India. Continue reading Kaleyra and Talisma Partner in India to Enhance Customer Experience with Real-Time Video and Co-Browsing
Dynamic Yield Positioned Highest In Execution and Furthest In Vision in 2023 Gartner Magic Quadrant for Personalization Engines
Dynamic Yield by Mastercard, announced it has been positioned both highest on the Ability to Execute axis and furthest on the Completeness of Vision axis in the 2023 Gartner® Magic QuadrantTM for Personalization Engines.* This also marks the sixth year it has placed in the Leaders Quadrant. Continue reading Dynamic Yield Positioned Highest In Execution and Furthest In Vision in 2023 Gartner Magic Quadrant for Personalization Engines
Wecover Platforms Rebrands as ‘Linq’, Unveiling an AI Chatbot Revolution
Wecover Platforms, a Boston-based conversational AI startup, is rebranding itself as ‘Linq’ to spearhead its expansion into the AI chatbot market. Continue reading Wecover Platforms Rebrands as ‘Linq’, Unveiling an AI Chatbot Revolution