NICE announced that it has been named a Leader in Ventana Research 2023 Buyers Guide for Agent Management, receiving the highest ranking for overall agent management and scoring the highest on product experience out of 12 vendors evaluated. Continue reading NICE Named Exemplary Leader in Ventana Research 2023 Buyers Guide for Agent Management
Daily Archives: October 26, 2023
Yeastar Introduces WhatsApp and SMS Integration for Omnichannel Messaging, Setting Foot in the Contact Centre Market
Yeastar, the world’s leading provider of Unified Communications solutions, announced strategic plans for its contact centre solution at Yeastar Day 2023 Virtual. Continue reading Yeastar Introduces WhatsApp and SMS Integration for Omnichannel Messaging, Setting Foot in the Contact Centre Market