Verint® announced the launch of the Verint Personal Identifiable Information (PII) Redaction Bot giving organizations a way to automate compliance, reduce risk, and protect their customers’ sensitive personal data such as credit card and social security numbers, dates of birth, etc. Continue reading Verint Launches New Specialized Bot to Help Protect Sensitive Customer Data and Reduce Compliance Risk
Daily Archives: October 18, 2023
Mitel Appoints Charles-Henry Duroyon as Chief Operating Officer and Head of M&A
Mitel®, a global leader in business communications, announced the appointment of Charles-Henry Duroyon as Chief Operating Officer (COO). Duroyon will oversee Mitel’s global business operations, supply chain, and data privacy office as well as lead the company’s strategic planning and M&A initiatives. Continue reading Mitel Appoints Charles-Henry Duroyon as Chief Operating Officer and Head of M&A
Airtel launches India’s first integrated omni-channel cloud platform for CCaaS
Bharti Airtel (“Airtel”), one of India’s leading telecommunications service providers, announced the launch of Airtel CCaaS (Contact Center as a Service) – an industry first omni-channel cloud platform that offers a unified experience for all contact centre solution required by an enterprise. Continue reading Airtel launches India’s first integrated omni-channel cloud platform for CCaaS