SugarCRM Unveils Generative AI for Midmarket CRM, Supercharging Sales, Marketing and Customer Service

SugarCRM, provider of the award-winning AI-driven CRM platform, announced it is harnessing the power of generative AI to bring newfound out-of-the-box value and productivity gains to its thousands of midmarket customers worldwide, advancing the customer relationship management platform for sales representatives, marketers and customer service professionals. Continue reading SugarCRM Unveils Generative AI for Midmarket CRM, Supercharging Sales, Marketing and Customer Service

Japan-Based CO-OP KINKI Safeguards Union Members Against Fraud with the Vonage Verify API

CO-OP KINKI, a consumer’s cooperative based in Japan, has chosen Vonage, a global leader in cloud communications helping businesses accelerate their digital transformation and a part of Ericsson, to enhance customer engagement and security with simple, seamless two-factor authentication powered by the Verify API. Continue reading Japan-Based CO-OP KINKI Safeguards Union Members Against Fraud with the Vonage Verify API

SugarCRM with Powerful Integrations to Epicor Kinetic and sales-i to Drive Customer-Centric Buying Experiences

SugarCRM announced Waterco Limited, a global water treatment and pool equipment manufacturer based in Sydney, has selected Sugar Sell Advanced to power intelligent sales automation with AI-driven workflows and predictive analytics, to fuel revenue growth and drive exceptional customer experience. Continue reading SugarCRM with Powerful Integrations to Epicor Kinetic and sales-i to Drive Customer-Centric Buying Experiences

Dubber & Alianza Collaborate to Elevate Cloud Communications for CSPs Worldwide

Dubber Corporation Limited, the global leader in conversational intelligence and capture, announced a new strategic alliance with Alianza, the communications cloud for service providers, in which Dubber will be providing state-of-the-art conversational intelligence solutions into the Alianza platform. Continue reading Dubber & Alianza Collaborate to Elevate Cloud Communications for CSPs Worldwide