Mazda Selects NICE’s AI-powered CXone to Streamline Operations and Deliver Superior Customer Experiences

NICE announced that Mazda Motor Europe, the regional headquarters of Mazda for Europe, has successfully implemented NICE CXone, an AI-powered, cloud-native, customer experience platform, moving its business operations from on-premise to the cloud. Continue reading Mazda Selects NICE’s AI-powered CXone to Streamline Operations and Deliver Superior Customer Experiences

Pipedrive unveiled AI-powered Sales Assistant to significantly boost sales performance

Pipedrive, the easy and effective sales CRM for small businesses, introduced its new AI-powered Sales Assistant. Now in beta, it provides sales professionals with predictions on a deal’s win probability and recommendations for the next best actions, ultimately increasing the odds of winning deals. Continue reading Pipedrive unveiled AI-powered Sales Assistant to significantly boost sales performance