Contexta360, a leading provider of AI-powered speech analytics solutions, is thrilled to announce the expansion of its augmentation and automation offering to meet the growing demands of organisations within their business transformation journeys. Continue reading Contexta360 Expands Augmentation and Automation Offering to Address Contact Centre Transformation Needs
Daily Archives: October 16, 2023
Talkdesk Launches New Generative AI Features
Talkdesk® announced significant product updates that deepen the integration of generative AI (GenAI) within its flagship Talkdesk CX Cloud platform and Industry Experience Clouds. Continue reading Talkdesk Launches New Generative AI Features
SurveyMonkey Adds MaxDiff Analysis for a Quick and Accurate Way to Capture Best-to-Worst Rankings
SurveyMonkey, a global leader in online surveys and forms, announced the availability of MaxDiff Analysis for SurveyMonkey users. Continue reading SurveyMonkey Adds MaxDiff Analysis for a Quick and Accurate Way to Capture Best-to-Worst Rankings