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The AA selects boost.ai to deliver AI Agent within 30 days for Millions of UK Drivers

boost.ai announced it has been selected by The AA, a leading UK-based provider of breakdown and insurance services, to support the next phase of its digital service transformation, using AI agents built on boost.ai’s trusted hybrid AI platform. Continue reading The AA selects boost.ai to deliver AI Agent within 30 days for Millions of UK Drivers →

Technology

Cognigy is a Leader in the 2025 Gartner® Magic Quadrant™ for Enterprise Conversational AI Platforms

Cognigy, a global leader in AI-powered customer service solutions, announced that the company has been named a Leader in the Gartner® Magic Quadrant™ for Enterprise Conversational AI Platforms for its platform Cognigy.AI. Access a complimentary copy of the report. Continue reading Cognigy is a Leader in the 2025 Gartner® Magic Quadrant™ for Enterprise Conversational AI Platforms →

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Krisp Launches AI Voice Translation v2.0 to Power Real-Time Multilingual Communication and Enhance Customer Experience in Call Centres

Krisp, the leader in real-time voice AI technology, announced the launch of AI Voice Translation v2.0, the second iteration of its AI-powered voice interpretation solution designed for conversations between human agents and customers. Continue reading Krisp Launches AI Voice Translation v2.0 to Power Real-Time Multilingual Communication and Enhance Customer Experience in Call Centres →

Technology

Upland RightAnswers is Now Available in AWS Marketplace

Upland Software, Inc., a leader in AI-powered knowledge and content management software, has announced that Upland RightAnswers is now available in AWS Marketplace, a digital catalogue with thousands of software listings from independent software vendors that make it easy to find, test, buy, and deploy software that runs on Amazon Web Services (AWS). Continue reading Upland RightAnswers is Now Available in AWS Marketplace →

Technology

Avaamo unveils CX Agents: the next-generation digital workforce for enterprise customer service

Avaamo announced the unveiling of CX Agents, a group of trusted autonomous AI agents that leverages advances in Agentic reasoning and combines the company’s experience in enterprise workflows, security, and compliance to help organizations scale their next-generation digital customer support workforce exponentially with human-like intelligence 24/7. Continue reading Avaamo unveils CX Agents: the next-generation digital workforce for enterprise customer service →