Genesys®, the global leader in omnichannel customer experience and contact centre solutions, has completed the acquisition of privately held Silver Lining Solutions Ltd., a provider of industry-leading employee performance optimisation software and Genesys OEM partner. Continue reading Genesys Acquires Silver Lining Solutions to Enrich Workforce Optimisation Product Offering
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Genesys Names Larry Katz as Chief Financial Officer
Genesys® has appointed Larry Katz as its new chief financial officer. Prior to joining Genesys, Katz held a variety of senior executive leadership positions at JP Morgan Chase, including chief administrative officer for the Chase Merchant Services division and CFO for the JP Morgan Treasury Services division. Continue reading Genesys Names Larry Katz as Chief Financial Officer