Noble Systems Corporation, a global leader in omnichannel contact center technology solutions, will be showcasing its industry-leading solutions for Contact Centre, Workforce Management, and Analytics at Enterprise Connect 2018, coming to Orlando, March 12 – 15.
For more than 27 years, Enterprise Connect has been the leading conference and exhibition for enterprise communications and collaboration in North America. Enterprise Connect brings corporate IT decision makers together with the industry’s vendors, analysts and consultants to focus on the issues central to enterprise communications and collaboration. Noble Systems (booth 1539) will present its patented Omnichannel Multi-session Agent Desktop technologies.
Noble Systems’ solutions help companies manage the range of customer communications and related processes, including omnichannel inbound / outbound contact technologies, analytics and strategy planning tools, and resource management, to help improve the customer engagement and employee engagement.
With over 28 years of experience, Noble is a leader in both inbound and outbound contact management. Noble has been named the Outbound Market Leader for five consecutive years.
The Noble Inbound 100 solution is designed specifically to target the needs of inbound service organizations.
Noble’s premise, cloud, and hybrid-based platforms – including innovative customer contact and automation technologies with more than 150 patents – allow organizations to increase agent efficiency, performance, and productivity while decreasing costs and maintaining compliance with legislative and industry guidelines.
About Noble Systems
Noble Systems is a global leader in the customer communications industry, providing innovative solutions for Contact Centre, Workforce Engagement and Analytics technologies. Tens of thousands of agents at client installations worldwide use Noble platforms to manage millions of customer contacts each day. Noble offers a unified suite of inbound, outbound and blended omnichannel communications, strategy planning, resource management and compliance tools for companies of all sizes. Our premise, cloud, and innovative premise/cloud hybrid platforms include ACD, predictive dialling, blended processing, recording and monitoring, IVR, messaging, interaction analytics, workforce management and gamification. With a portfolio of 165 patents and growing, Noble leads the way in pioneering solutions for the contact centre market workforce management and gamification.
For more information, contact Sian Ciabattoni on 0161 772 7100 or visit www.noblesystems.com