SmartAction Names Former Convergys CEO, David Dougherty, to Board of Directors

SmartAction, the top-rated AI-powered virtual agent solution for contact centers announced the appointment of David Dougherty to its Board of Directors. Dougherty is the former Chief Executive Officer at Convergys, a global leader in customer care, where he led over 75,000 employees across 70 countries. Continue reading SmartAction Names Former Convergys CEO, David Dougherty, to Board of Directors

LogMeIn’s Jive Recognized with a Second 2018 Award from INTERNET TELEPHONY Magazine for Unified Communications Excellence

LogMeIn announced that TMC, a global, integrated media company, has named the Jive Unified Communications Platform as a recipient of the 2018 Unified Communications Excellence Award presented by TMC’s INTERNET TELEPHONY magazine. This is the second award TMC has given Jive in recent months as the product was also recognized as a 2018 Internet Telephony Hosted VoIP Excellence Award winner. Continue reading LogMeIn’s Jive Recognized with a Second 2018 Award from INTERNET TELEPHONY Magazine for Unified Communications Excellence