New proprietary internal data has been released by Helpshift, the company revolutionizing the customer service industry through its intelligent and asynchronous digital messaging platform. Continue reading Helpshift Performance Index: What Customer Service High Performers Do Differently
Daily Archives: March 13, 2019
Liveops Hires Security Expert to Accelerate Virtual Contact Center Innovation
Liveops, Inc., the leading provider of on-demand virtual call centre services, today announced the strategic hire of Vice President of Technology & Security, Paul Leavens. Paul brings more than 20 years of experience working in network and security architecture, cybersecurity and information assurance to Liveops. Continue reading Liveops Hires Security Expert to Accelerate Virtual Contact Center Innovation