Eight Contact Centres in UK, US and South Africa Replace Enterprise PBX with the Noetica Voice Platform

Noetica – A British company, developing software products for the global contact centre market, has revealed that over the last quarter it added eight new customers who have implemented their Synthesys™ productivity suite, SmartBound™ dialler solution and the cost effective Noetica Voice Platform (NVP™) telephony suite. Continue reading Eight Contact Centres in UK, US and South Africa Replace Enterprise PBX with the Noetica Voice Platform

Foehn’s new cloud contact centre VoxivoCX delivers better value with rapid user adoption and engagement

Foehn, the developer of cloud communications, today launched their new cloud contact centre platform, VoxivoCX. This marks the second release from Foehn’s Voxivo platform following the launch of Voxivo Cloud Phone System in 2017. Continue reading Foehn’s new cloud contact centre VoxivoCX delivers better value with rapid user adoption and engagement

IMImobile announces availability of its enterprise communications platform IMIconnect on Salesforce AppExchange

IMImobile announced the availability of its enterprise cloud communications platform IMIconnect on Salesforce AppExchange. This can enable businesses utilising the Salesforce Platform to rapidly launch and orchestrate two-way, trigger-based customer communications, across 10+ communication channels including SMS, WhatsApp, Apple Business Chat, In App and Push, amongst others. Continue reading IMImobile announces availability of its enterprise communications platform IMIconnect on Salesforce AppExchange