3CLogic, a leading provider of cloud contact centre software for enterprise businesses announced its newest offering for ServiceNow®, as it continues to extend its existing native integration with the service management platform. Continue reading 3CLogic Announces New Omnichannel Integration with ServiceNow Digital Workflows and Agent Workspace
Daily Archives: May 7, 2019
T-Mobile and Sprint announce New York as location for New T-Mobile Customer Experience Centre that will create more than 1,000 new jobs
T-Mobile US and Sprint Corporation announced that they have selected Henrietta, New York, as the location for their previously announced Greater Rochester area Customer Experience Center (CEC), subject to the close of their merger to become the New T-Mobile. Continue reading T-Mobile and Sprint announce New York as location for New T-Mobile Customer Experience Centre that will create more than 1,000 new jobs
Carousel Industries names Stephen Drew as VP of Contact Centre Solutions
Carousel Industries announced it has named Stephen Drew as Vice President of Contact Center Solutions. Reporting to Carousel’s Chief Technology Officer Jason Viera, Stephen will lead strategic direction for the company’s rapidly growing Contact Center practice. Continue reading Carousel Industries names Stephen Drew as VP of Contact Centre Solutions