The private sector dominated the UK outsourcing market in Q1, with contracts worth £648 million procured between January and March, according to the Arvato UK Outsourcing Index. Continue reading Private sector dominates UK outsourcing market in Q1 2019
Daily Archives: May 16, 2019
Appian and UiPath Partnership Unifies the Modern Workforce of People and Software Robots
Appian, a leader in low-code application development, and UiPath, the leading enterprise robotic process automation (RPA) software company announced a technology alliance to drive fast and high-impact digital automation for enterprises. The partnership includes a no-code integration between Appian and the UiPath platform that is now available on the Appian AppMarket. Continue reading Appian and UiPath Partnership Unifies the Modern Workforce of People and Software Robots
TechnologyOne Dials Up Global SaaS Business with RingCentral Cloud Solutions
RingCentral Australia Pty Ltd, a leading provider of enterprise cloud communications, collaboration, and contact centre solutions and a wholly owned subsidiary of RingCentral, announced that Australia’s largest enterprise software as a service (SaaS) company, TechnologyOne, has selected RingCentral’s cloud communications platform to streamline customer engagement and connect its global workforce for increased innovation and productivity. Continue reading TechnologyOne Dials Up Global SaaS Business with RingCentral Cloud Solutions
New Survey Highlights Demand for Automation in Financial Services to Improve Customer-Facing and Back-Office Tasks
Nuance released the results of a national survey of financial services professionals that finds advisors seek AI-based tools to help perform their jobs more effectively and positively impact client service. Continue reading New Survey Highlights Demand for Automation in Financial Services to Improve Customer-Facing and Back-Office Tasks
NICE Accelerates the Cloud Experience Revolution with the Acquisition of Brand Embassy
Organizations can now provide a true digital consumer experience, as NICE announces the next generation of customer service: Smart Digital Conversations. Enterprises of all sizes can now dynamically connect with every consumer based on their preferences. This is enabled by the acquisition of Brand Embassy, a leading provider of digital customer engagement. Continue reading NICE Accelerates the Cloud Experience Revolution with the Acquisition of Brand Embassy