Maintel, the cloud and managed services specialist, has opened a new centre of excellence to accelerate the growth of its expertise in digital workplace technology, customer experience, and secure connectivity.
The Maintel Technology Centre is based in Fareham, Hampshire, and will bring together experts in cloud, software development, and artificial intelligence (AI), to solidify Maintel as a leader in communications. The company will invest £4.5m into the centre over the next three years, creating a hub of innovation.
The centre will work towards creating more capabilities and new features for existing technologies, such as unified communications, contact centre platforms, and wide and local area networks, to name just a few.
Additionally, this centre of excellence will support the continued development of Maintel’s bespoke cloud and managed services offering, ICON, which enables businesses to be as effective and efficient as possible.
Rufus Grig, Chief Technology and Strategy Officer at Maintel, said: “We are building on an already established and successful business in multi-channel customer experience. This centre of excellence will take that to the next level, as we prepare for the era of digital-first and continue to transform our customers’ communications from the conventional to the exceptional.
“We recognise that our customers increasingly want to deploy from the cloud, and this move ensures that we can continue to innovate in this area, making deployments simpler and quicker than ever before.
“Our enlarged team at the Technology Centre will continue to accelerate the development of our existing product set and create exciting new services for our customers.”
About Maintel
Maintel is a cloud and managed services company with a focus on communications. Its people are experienced, trusted technology advisors, who improve their clients’ organisations through digital transformation.
Founded in 1991, Maintel has a proven track record of delivering communications solutions and services to both the private and public sector. In that time, the company has gained the expertise to solve the challenges associated with digital transformation initiatives, and its managed service approach ensures clients realise the full value of their technology.
This is achieved by specialising in three key areas: Making organisations more effective, efficient, and collaborative with digital workplace solutions. Allow organisations to acquire, develop, and retain more business by using technology to create more meaningful customer experiences. Ensuring clients’ employees, customers, and partners are always seamlessly connected to their data and applications through reliable, secure networks.
Ongoing growth of Maintel’s cloud and managed services offerings continue to drive the expansion of its portfolio and allows the company to keep supporting the increasing demands of its clients and partners.
Please visit www.maintel.co.uk for more information.