David Cameron to join Afiniti as Chair of Advisory Board

Afiniti, the world’s leading provider of AI-based behavioral pairing technology announces that David Cameron, former Prime Minister of the United Kingdom, has been appointed Chair of its Advisory Board. Mr Cameron joins a senior group of former and current business and political leaders on the Advisory Board, who provide Afiniti with global counsel on critical issues to the company as it continues to expand in markets around the world. Continue reading David Cameron to join Afiniti as Chair of Advisory Board

Freshworks awarded IT service role at National Theatre

Freshworks, a global leader in customer engagement software, announced that the UK’s National Theatre (NT) has deployed Freshservice to manage support and service across the organisation. Using Freshservice, the National Theatre’s IT team has implemented a new, more conversational approach to IT service requests that has improved turn-around times and made staff more efficient. Continue reading Freshworks awarded IT service role at National Theatre

Callsign Chooses Nexmo, the Vonage API Platform, to Deliver More Secure Communications for Banking Customers

Callsign, a London-based company at the forefront of the identity revolution, and Vonage, a global business cloud communications leader announced a partnership to deliver enhanced private communications for digital life providers. Continue reading Callsign Chooses Nexmo, the Vonage API Platform, to Deliver More Secure Communications for Banking Customers

Avaya Leverages Google Cloud To Provide a Wider Range of Global Organizations With Flexible, Scalable Communications and Collaboration Solutions at Cloud Speed

Avaya introduced its new cloud-native, Unified Communications-as-a-Service solution running on Google Cloud Platform to help customers of all sizes, including small-to-medium businesses (SMB), more fully leverage the flexibility, efficiency and scalability of cloud. Continue reading Avaya Leverages Google Cloud To Provide a Wider Range of Global Organizations With Flexible, Scalable Communications and Collaboration Solutions at Cloud Speed

Smart Communications’ Named a Leader in Aspire’s Customer Communications Management Evaluation

Smart CommunicationsTM, the leading cloud-based platform for enterprise customer communications announced it has received the highest score for strategic direction among all twenty-two vendors evaluated in the most recent Aspire Leaderboard. Continue reading Smart Communications’ Named a Leader in Aspire’s Customer Communications Management Evaluation