8×8 announced that Texas-based Simplify. Inc., a leading communications consultancy and data services company, has deployed the 8×8 X Series cloud communications solution to enable its employees to work safely and effectively from the office or home.
Simplify, established in 1997, provides valuable services and solutions for large multi-site and contact centre operations across more than 70,000 customer locations worldwide. The company wanted to implement a more robust communications and video collaboration platform to better empower its team members to work more productively whether at one of their four offices, on the road or at home.
“We are driven to make our clients’ impossibly complex business realities become simpler, more cost effective and completely transparent. This is only possible if we can provide our most important assets, our people, with the tools they need to successfully communicate and collaborate anytime, anywhere,” said Brent Saxon, COO at Simplify. Inc. “We have advised clients on unified communications technologies for years, and have guided a number of our largest customers through 8×8 implementations, so we have a deep understanding of their value proposition for a mobile and remote workforce. 8×8’s integrated cloud communications solution for voice, chat, video meetings and advanced analytics on an open, modern cloud technology platform truly differentiated their offering.”
Simplify has close partnerships with leading technology vendors in the industry and after a thorough evaluation selected 8×8 X Series for its complete cloud communications and collaborations capabilities, including desktop and mobile applications, secure video meetings, team messaging, analytics and call quality reporting. The COVID-19 pandemic, and the potential requirement for all employees to work from home, increased the urgency to accelerate deployment, which was quickly achieved for all employees in a matter of days. Since switching to 8×8, Simplify is experiencing outstanding call quality, ease of IT and end-user administration and improved customer support, and team members are even better equipped to work remotely without sacrificing any quality of service for clients.
“Simplify is a great partner and together we have helped multiple companies enhance their business communications, collaboration and customer engagement. With their in-depth knowledge of the industry, we are thrilled that Simplify deployed 8×8 as their communications platform of choice,” said John DeLozier, Senior Vice President and Global Channel Chief at 8×8, Inc. “We are excited to take our close relationship with Simplify to the next level, now both as a partner and customer, and are thrilled we are ensuring their business continuity efforts as they stay ready, responsive and resilient in these difficult times.”
More than 20 Million Video Meetings Monthly Active Users Worldwide
8×8 X Series meets the needs of businesses with a mobile and remote workforce by providing a highly reliable and resilient solution across desktop and mobile devices for voice, video conferencing, chat, contact centre, APIs and advanced analytics built on an open cloud technology platform. This allows companies to rapidly unify a distributed workforce and enable flexible workstyles. 8×8 X Series includes 8×8 Video Meetings, powered by Jitsi, an open source community for secure video meetings technology sponsored by 8×8. 8×8 Video Meetings is also available as free and paid standalone versions at https://8×8.vc, and is optimized for use with the WebRTC standard which enables attendees to instantly join meetings without any downloads or plugins.
8×8 has experienced a significant increase in usage across its private and secure video meetings solutions, including Jitsi Meet and 8×8 Video Meetings services, with monthly active users growing globally to more than 20 million.1 For the latest 8×8 video meetings solutions usage statistics, user stories and social posts updated daily, visit https://www.8×8.com/live.
1 A Monthly Active User is defined as a unique user who attended at least one meeting, with at least one other attendee, in the last 30 days.
About 8×8, Inc.
8×8, Inc. (NYSE: EGHT) is transforming the future of business communications as a leading Software-as-a-Service provider of voice, video, chat, contact centre, and enterprise-class API solutions powered by one global cloud communications platform. 8×8 empowers workforces worldwide to connect individuals and teams so they can collaborate faster and work smarter. Real-time business analytics and intelligence provide businesses unique insights across all interactions and channels so they can delight end-customers and accelerate their business.
For additional information, visit www.8×8.com