Gulf Bank, one of the largest and leading banks in Kuwait, has embarked on a multi-year customer experience transformation journey with Avaya as it seeks to embrace a multiexperience approach that strengthens its market differentiation through better customer and employee experiences. Continue reading Gulf Bank Embarks on Multi-Year Multiexperience Transformation Journey With Avaya →

Noble Systems Corporation, a global leader in omnichannel contact centre technology solutions, is pleased to announce that Physicians Immediate Care has chosen the Noble® Contact Center Suite to help provide remarkable care to its patients. Continue reading Physicians Immediate Care Selects Noble Contact Centre Technology to Improve Patient Service →

RingCentral, a leading provider of global enterprise cloud communications, collaboration, and contact centre solutions, announced that Pinnacle Renewable Energy, an industrial wood pellet manufacturer and distributor, has adopted RingCentral Office®, a unified communications solution that includes team messaging, video meetings and a cloud phone system to enable a sustainable, employee-centric remote working environment for today and the future. Continue reading Pinnacle Renewable Energy Adopts RingCentral Office to Support Remote Work →