Salesforce, the global leader in CRM, and Slack Technologies, the most innovative enterprise communications platform, have entered into a definitive agreement under which Salesforce will acquire Slack. Continue reading Salesforce Signs Definitive Agreement to Acquire Slack
Daily Archives: December 2, 2020
AWS Announces Five New Capabilities for Amazon Connect
Amazon Web Services, (AWS), an Amazon.com company, announced five new capabilities for AWS’s rapidly-growing contact centre service, Amazon Connect, that significantly improve contact centre agent productivity and end-user customer experiences. Amazon Connect is easy to use, quick to deploy, and highly scalable (up to tens of thousands of agents) to help companies of any size deliver superior customer service at a lower cost. Continue reading AWS Announces Five New Capabilities for Amazon Connect
Vodafone Business and RingCentral Announce Strategic Partnership to Deliver New Cloud-based Communications Services
Vodafone Business and RingCentral, a leading provider of global enterprise cloud communications, collaboration and contact centre solutions, announced a strategic partnership that seeks to transform business communications and collaboration. Continue reading Vodafone Business and RingCentral Announce Strategic Partnership to Deliver New Cloud-based Communications Services
Bentley Motors Reimagines the Future of Luxury Mobility Experiences with Salesforce
Salesforce, the global leader in CRM, announced that Bentley Motors, a British luxury automotive company, will deploy Salesforce cloud solutions to give its employees a 360-degree view of customers—connecting Bentley Motors’ sales, service, and marketing organizations to deliver a white-glove, personalized experience to customers. Continue reading Bentley Motors Reimagines the Future of Luxury Mobility Experiences with Salesforce
Cloud communications leader Vonage announces EMEA Video API partnership with Dutch software house Yameo
Vonage, a global leader in cloud communications helping businesses accelerate their digital transformation, has announced a strategic partnership Yameo, a software company based in the Netherlands. Continue reading Cloud communications leader Vonage announces EMEA Video API partnership with Dutch software house Yameo
PCI Pal® supports InsureandGo with payment security and compliance
InsureandGo Insurance Services in the UK, Republic of Ireland and Australia has successfully completed the implementation of a new cloud-based solution for handling its PCI compliance requirements, to deliver greater compliance rigour when handling Cardholder not Present payments. Continue reading PCI Pal® supports InsureandGo with payment security and compliance