CM.com, the global provider of cloud-based Conversational Commerce solutions, is making moves to scale its operations in the UK to lead innovation in customer experience. Continue reading CM.com scales operations in the UK to bring innovation to mobile conversational commerce
Daily Archives: December 3, 2020
LivePerson’s 2020 Consumer Preferences for Conversational Commerce report reveals skyrocketing demand for messaging and conversational AI
LivePerson announced the findings of its 2020 Consumer Preferences for Conversational Commerce report examining consumer attitudes and preferences around brand interactions, messaging, and conversational AI and commerce. Continue reading LivePerson’s 2020 Consumer Preferences for Conversational Commerce report reveals skyrocketing demand for messaging and conversational AI
Arcus Cloud Services acquired by leading managed service provider Timico
Timico Ltd, completed the acquisition of Arcus Cloud Services Limited, wholly owned subsidiary of Arcus Global Ltd. Continue reading Arcus Cloud Services acquired by leading managed service provider Timico
West Bromwich Building Society Selects Unisys to Launch New Digital Financial Services for its Members
Unisys Corporation announced that West Bromwich Building Society (the West Brom) has selected Unisys’ omnichannel banking platform Elevate™ to support the society’s digital transformation by delivering secure new digital services for its members – giving them greater choice and easier ways to manage their savings via any channel. Continue reading West Bromwich Building Society Selects Unisys to Launch New Digital Financial Services for its Members
Ada Enables Automated Customer Experiences at Scale, Build Once and Deploy Across WhatsApp and Facebook Channels
Ada, the leader in Automated Customer Experience (ACX), announced new Social Channels features that enable customers to design and deliver cost efficient automated experiences at scale, across social channels WhatsApp and Facebook, with support for Line, SMS, and Twitter to come early 2021. Continue reading Ada Enables Automated Customer Experiences at Scale, Build Once and Deploy Across WhatsApp and Facebook Channels
Oxford City Council partners with Civica on new revenues and benefits platform
Civica, a global leader in software for public services, has agreed a new 10-year contract with Oxford City Council. Continue reading Oxford City Council partners with Civica on new revenues and benefits platform