RingCentral and NICE announced a multi-year expansion and extension of their long-term agreement to market and sell RingCentral Contact Center™ worldwide. Continue reading RingCentral and NICE Expand and Extend Partnership →

VCC Live, a provider of innovative cloud-based contact centre software for inbound, outbound and omnichannel contact centres, has announced a strategic partnership with DIDWW, a global telecoms operator that offers premium quality VoIP communication and SIP trunking services for businesses and telecom carriers worldwide. Continue reading VCC Live partners DIDWW to extend its contact centre services reach →