Noetica – A British company, developing software products for the global contact centre market, announced that the award-winning financial services organisation, OneFamily, is using its outbound contact centre technology. Continue reading OneFamily Improves Family Engagement with Proactive Outbound Contact Centre Solution from Noetica and Opus Technology
Daily Archives: April 11, 2023
Exotel Launches Generative AI Chatbot Builder Powered by GPT-4
Exotel, the emerging markets’ leading customer engagement platform, is excited to announce the launch of its new product ExoMind, a user-friendly, no-code tool enabling enterprises to create their own advanced chatbots within minutes. Continue reading Exotel Launches Generative AI Chatbot Builder Powered by GPT-4
Enhanced Capabilities with Verint Intelligent Virtual Assistant Enable Easy Design and Deployment, Accelerate Time to Value, and Increase ROI
Verint® announced that advanced capabilities for Verint Intelligent Virtual Assistant™ (IVA) will be available on April 19 and deliver a conversation design platform that enables teams to design, deploy, and improve IVAs faster, collaboratively and at scale. Continue reading Enhanced Capabilities with Verint Intelligent Virtual Assistant Enable Easy Design and Deployment, Accelerate Time to Value, and Increase ROI