Sabio Group, the digital customer experience (CX) transformation specialist, has secured a multi-year contract with Journeycall to support its digital transformation strategy. Continue reading Sabio Group secures multi-year contract with Journeycall, part of ESP Group
Daily Archives: April 25, 2023
M247 partners with CCaaS provider Talkdesk
Global cloud and connectivity solution provider M247 has announced a strategic partnership with cloud contact centre leader Talkdesk. Together, M247 and Talkdesk will provide contact centre solutions that help businesses deliver better customer experience (CX). Continue reading M247 partners with CCaaS provider Talkdesk
Transcosmos, the Japanese group, seeks opportunities for expansion in France and other European market
In the fiscal year ending March 2022, transcosmos had a record annual turnover of 354,085 billion yen (€2,477 billion), up by 13.4% over 2021. Operating revenue increased by 45.6% reaching 25,846 billion yen (about €180 million) for the first time. Continue reading Transcosmos, the Japanese group, seeks opportunities for expansion in France and other European market
What’s New with GoTo: New Integrations, Analytics, and an Improved App Experience
GoTo, the company making IT management, support, and business communication easy with flagship products GoTo Resolve, Rescue, and GoTo Connect, announced dozens of new features across its products, helping customers and IT teams save time and money. Continue reading What’s New with GoTo: New Integrations, Analytics, and an Improved App Experience