Directors Club are delighted to announce the results for the Employee Experience & Insight Categories of the 2023 edition of the UK National Innovation Awards competition. Continue reading Results for the Employee Experience & Insight Categories of the 2023 UK National Innovation Awards competition
Daily Archives: December 12, 2023
Results for the Citizen Experience & Insight Category of the 2023 UK National Innovation Awards competition
Directors Club are delighted to announce the results for the Citizen Experience & Insight Category of the 2023 edition of the UK National Innovation Awards competition. Continue reading Results for the Citizen Experience & Insight Category of the 2023 UK National Innovation Awards competition
Results for the Online Self-Service Experience Category of the 2023 UK National Innovation Awards competition
Directors Club are delighted to announce the results for the Online Self-Service Experience Category of the 2023 edition of the UK National Innovation Awards competition. Continue reading Results for the Online Self-Service Experience Category of the 2023 UK National Innovation Awards competition
Europcar Transforms Global Customer Experience with NICE CXone
NICE announced that Europcar Mobility Group, a leading global provider of mobility solutions and car rental services, has successfully deployed NICE CXone, consolidating its contact centre infrastructure and providing agents with a single source of truth for all customer information. Continue reading Europcar Transforms Global Customer Experience with NICE CXone
Interact becomes the First Employee-Owned Contact Centre Outsourcer
Interact is proud to announce that it has become an Employee-Owned Trust. Becoming the first Employee-Owned Contact Centre Outsourcer. Continue reading Interact becomes the First Employee-Owned Contact Centre Outsourcer
Tech Mahindra Launches Navixus™
Tech Mahindra, a leading provider of digital transformation, consulting, and business re-engineering solutions, has announced the launch of a new business unit Navixus™, within Tech Mahindra Business Process Services (BPS). Continue reading Tech Mahindra Launches Navixus™