Glassbox, a leading provider of digital experience intelligence for web and mobile applications, announced the availability of its enterprise-ready AI assistant, which the company has named GIA (Glassbox Insights Assistant). Continue reading Glassbox Delivers Enterprise-ready Generative AI Assistant with Microsoft Azure OpenAI Service
Monthly Archives: January 2024
LivePerson Names John Sabino as CEO
LivePerson, the global leader in enterprise conversations, announced that its Board of Directors has appointed John Sabino as CEO, effective January 10, 2024. Continue reading LivePerson Names John Sabino as CEO
MSI Reproductive Choices handles 23% more enquiries with cloud-based contact centre solution from IPI
IPI, the Digital Transformation specialist, announced that it has enabled MSI Reproductive Choices (formerly Marie Stopes International) to improve access to its vital health services. Continue reading MSI Reproductive Choices handles 23% more enquiries with cloud-based contact centre solution from IPI
Exclaimer Amplifies Digital Communication With Addition of New Social Feeds Feature to Email Signatures
Exclaimer, the leading email signature management platform, launches its Social Feeds feature, enabling organizations to embed their social media posts directly into their email signatures. Continue reading Exclaimer Amplifies Digital Communication With Addition of New Social Feeds Feature to Email Signatures
Cirrus and DuoCall MSP Sign Contact Centre Solutions Partnership
Cirrus, a leading contact centre solutions supplier, has joined forces with DuoCall MSP, a renowned managed service provider for small to medium-sized businesses in the contact centre market. Continue reading Cirrus and DuoCall MSP Sign Contact Centre Solutions Partnership
Momentum Acquires Horizon Telecom
Momentum, a leading global managed services provider, announced the successful close of its acquisition of Horizon Telecom, a Netherlands-based global next-gen managed service provider. Continue reading Momentum Acquires Horizon Telecom