PRESS RELEASE: ShoreTel®, a leading provider of communication solutions that make interactions simple launched ShoreTel Connect for Chrome browser, an integrated solution that delivers a unified communications experience between ShoreTel Connect, G Suite and Google Chrome. With a new client app, users can streamline workflows and increase efficiencies with integrated contacts, events and call control. Continue reading ShoreTel Integrates with G Suite and Google Chrome to Streamline Workflows and Increase Productivity
Category Archives: Technology
Unify Extends the Collaborative Power of Circuit to Include New Integrated Conference Room Solution, Circuit Meeting Room
Unify, the Atos brand for communications software and services introduced new features and an expansion to their Circuit platform, Circuit Meeting Room, the collaboration-space enabler of the digital workplace. Designed to support today’s mobile and distributed workforce, Circuit Meeting Room combines the value of video conferencing with the power of social collaboration for more effective and productive meetings. Additionally, Unify is adding new functionality to Circuit, offering a new desktop option and increased features and functionality for mobile users. Continue reading Unify Extends the Collaborative Power of Circuit to Include New Integrated Conference Room Solution, Circuit Meeting Room
Nokia and Three UK to deploy world’s first next-generation cloud native core network
PRESS RELEASE: Nokia and Three UK, part of CK Hutchison, are to deploy the world’s first fully integrated cloud native core network. The UK network will enable massive scalability, allowing Three to rapidly respond to customers’ dynamic service demands while preparing for IoT and 5G. Continue reading Nokia and Three UK to deploy world’s first next-generation cloud native core network
WEBTEXT Selected For AVAYA DevConnect Select Product Program
PRESS RELEASE: WEBTEXT announced that it has expanded its relationship with Avaya, with WEBTEXT now officially a member of the Avaya DevConnect Select Product Program (SPP). SPP is a unique reselling program that simplifies the process for Avaya customers, Avaya sales teams and channel partners to order strategically-selected third party solutions. Continue reading WEBTEXT Selected For AVAYA DevConnect Select Product Program
Pegasystems Launches Industry’s First Robotic Automation Capabilities to Reduce Time and Costs of Managing Onboarding and KYC
Pegasystems announced that Pega® Client Lifecycle Management (CLM) and Pega® Know Your Customer (KYC) now enable banks to leverage the power of robotic automation to speed client onboarding processes, reduce operational costs, and accelerate time to market. By unifying Pega® Robotic Automation within Pega CLM and Pega KYC, global financial institutions can automate repetitive manual tasks in onboarding and KYC remediation processes to ultimately improve the customer experience. Continue reading Pegasystems Launches Industry’s First Robotic Automation Capabilities to Reduce Time and Costs of Managing Onboarding and KYC
Avaya Expands Global Alliance with Salesforce Service Cloud
PRESS RELEASE: Avaya announced an expanded alliance with Salesforce Service Cloud to deliver solutions that more deeply integrate the contact center products of the two companies. The expanded alliance will focus on cloud-based solutions that enable seamless access, greater contextual awareness and rapid, knowledgeable service at all points along the customer journey — making it easier for businesses to meet the digital demands of today’s customers. Continue reading Avaya Expands Global Alliance with Salesforce Service Cloud