Avaya announced a new partnership with Televerde, a leader in B2B demand generation and inside sales solutions that helps the company better serve potential clients and improve sales. Continue reading Avaya partners with Televerde to improve customer service and lock in sales
Category Archives: Technology
Data8 Is Announced As An Approved Supplier On The G-Cloud 9 Framework
Data8, an award winning data quality solutions provider is proud to announce it has been approved as a supplier on the most recent version of the Crown Commercial Service’s (CSS), cloud procurement framework, G-Cloud 9. Continue reading Data8 Is Announced As An Approved Supplier On The G-Cloud 9 Framework
Aspect Software Launches Aspect Verify 17 in the UK
Banks and payment services providers are set to benefit from new identity verification functionality in the latest major version release of the trust platform, Aspect Verify™ version 17 from Aspect Software. The software has been designed to offer heightened support for multi-factor identity authentication for internet payments, while maintaining a seamless and secure user experience. Continue reading Aspect Software Launches Aspect Verify 17 in the UK
8×8 Teams with Ingram Micro to Distribute Global Cloud Communications and Contact Center Solutions
8×8, the world’s first Communications Cloud provider, announced a new agreement with Ingram Micro Inc. to bring 8×8’s integrated, enterprise-grade cloud communications, contact center and team-collaboration solutions to channel partners supporting mid-market and enterprise companies in the U.S. and Canada. Continue reading 8×8 Teams with Ingram Micro to Distribute Global Cloud Communications and Contact Center Solutions
Calabrio Hires Vice President of Strategic Platforms to Drive Continued Growth
Calabrio, a leading provider of customer engagement and analytics software, has hired Cisco marketing veteran Ross Daniels to serve as Vice President of Strategic Platforms. Daniels will be responsible for expanding strategic platform partnerships, as well as leading Calabrio’s technology integration as part of the company’s aggressive organic and inorganic growth plans. Continue reading Calabrio Hires Vice President of Strategic Platforms to Drive Continued Growth
Emcien and Helix Forge Partnership to Help Contact Centers Turn Their Data into Immediate, Continuous Value
Emcien® and Helix Business Solutions announced a ground-breaking collaboration that combines the market-leading strengths of each company to help contact and customer service centers turn the data they collect into immediate, continuous value. Helix brings deep contact center, customer experience, and Oracle Service Cloud technology expertise to the partnership. Continue reading Emcien and Helix Forge Partnership to Help Contact Centers Turn Their Data into Immediate, Continuous Value