PRESS RELEASE: Nuance announced Nina Coach to enable a new generation of virtual assistants as part of a series of innovations for human-like and conversational AI technologies. With Nina Coach, organizations will be able to train and deploy a virtual assistant faster than ever before by tapping into artificial intelligence and leveraging existing human knowledge. Continue reading Nuance Introduces Nina Coach to Train and Deploy the New Generation of Human-Assisted Virtual Assistants Powered by Artificial Intelligence
Category Archives: Technology
Bright Pattern Announces AI Applications for Contact Centers, Enabled by IBM Watson
PRESS RELEASE: Bright Pattern, leading provider of multichannel cloud contact center software, announces a new level of customer service automation using artificial intelligence enabled by IBM Watson cognitive technology. Continue reading Bright Pattern Announces AI Applications for Contact Centers, Enabled by IBM Watson
Altitude Launches Americas Innovation Lab
PRESS RELEASE: Altitude Software, a global provider of omnichannel solutions to deliver great customer experiences announced that it is opening the Americas Innovation Lab, a new solution development center in São Paulo, Brazil. Continue reading Altitude Launches Americas Innovation Lab
DXC Technology Position Papers Explore Digital Opportunities for Enterprises to Thrive Amidst Constant Change
PRESS RELEASE: DXC Technology, the world’s leading independent, end-to-end IT services company introduced a series of position papers that provide leaders with insights for transforming and thriving their enterprises amidst waves of digital change. Continue reading DXC Technology Position Papers Explore Digital Opportunities for Enterprises to Thrive Amidst Constant Change
Concentrix and SugarCRM Partner to Transform CRM for Global Enterprise Businesses
PRESS RELEASE: SugarCRM and Concentrix announced that Concentrix will enhance its SugarCRM practice as one of the select customer relationship management (CRM) platforms it will use for a complete end-to-end offering — from initial solutioning, through service delivery, to steady state support. Continue reading Concentrix and SugarCRM Partner to Transform CRM for Global Enterprise Businesses
MedXM Chooses Vonage for Integrated Business Communications
PRESS RELEASE: Vonage announced that Mobile Medical Examination Service, Inc. (MedXM) has chosen Vonage as its business communications partner. Santa Ana-based MedXM is a national leader in the design and implementation of preventive care technology and health risk assessments. Continue reading MedXM Chooses Vonage for Integrated Business Communications