SAP SE and Qualtrics International Inc. (Qualtrics) announced they have entered into a definitive agreement under which SAP SE intends to acquire Qualtrics, the global pioneer of the experience management (XM) software category that enables organizations to thrive in today’s experience economy. Continue reading SAP to Acquire Qualtrics, Sees Experience Management as the Future of Business
Monthly Archives: November 2018
Avaya Unveils New Desktop Experience Devices for Any UCaaS Platform
Avaya announced new Avaya Desktop Experience open SIP offerings to enable UCaaS providers to deliver a richer experience to the business desktop, using their UC platform of choice for simplicity and cost effectiveness. Continue reading Avaya Unveils New Desktop Experience Devices for Any UCaaS Platform
SmartAction Solutions Now Rated “Avaya Compliant”
SmartAction, the leading AI-powered virtual agent solution for contact centres announced that its solutions are compliant with key contact centre solutions from Avaya, a global provider of business communications software, systems, and services. Continue reading SmartAction Solutions Now Rated “Avaya Compliant”
Marchex Acquires Telmetrics
Marchex, a leading provider of call analytics that drive, measure, and convert callers into customers announced the acquisition of Telmetrics, an enterprise call and text tracking and analytics company, for consideration of up to $13.1 million in cash. Continue reading Marchex Acquires Telmetrics
AGC Networks to Acquire Black Box, Creating a Significant Global Technology Solutions Provider
AGC Networks and Black Box Corporation announced that they have entered into a definitive merger agreement under which AGC Singapore would acquire all the outstanding shares of Black Box for $1.08 per share in cash, subject to customary closing conditions and regulatory approvals. Continue reading AGC Networks to Acquire Black Box, Creating a Significant Global Technology Solutions Provider
Altitude Software presents its adaptable and omnichannel Xperience in a Box
Altitude Software, global provider of the omnichannel solutions for the customer experience improvement, has presented its new solution Xperience in a Box, an all-in-one package that combines the best characteristics of the Altitude Xperience and adapts to different environments of customer interactions. Continue reading Altitude Software presents its adaptable and omnichannel Xperience in a Box