CSI’s Virtual Observer Omnichannel WFO Solution Is Now Available in the Oracle Cloud Marketplace

Coordinated Systems, Inc. (CSI), a leading provider of Workforce Optimization (WFO) Solutions and Silver level member of Oracle PartnerNetwork (OPN) announced that its Virtual Observer Omnichannel WFO Solution has achieved Integrated with Oracle Cloud status and is now available in the Oracle Cloud Marketplace, offering added value to Oracle Cloud customers. Continue reading CSI’s Virtual Observer Omnichannel WFO Solution Is Now Available in the Oracle Cloud Marketplace

Noble Systems to Present Gamification Platform at Customer Contact Week Australia 2019

Noble Systems, a global leader in omnichannel contact centre technology solutions announced that it will present its industry-leading gamification platform at Customer Contact Week (CCW2019) Australia 2019 in booth #18. CCW2019 Australia takes place 27 February – 1 March, 2019, at the STAR Gold Coast Queensland, Australia. Continue reading Noble Systems to Present Gamification Platform at Customer Contact Week Australia 2019

Wizu named a finalist in the Personalising Customer Interactions category of the 2019 UK National Innovation Awards

Directors’ Club United Kingdom, the UK’s fastest growing members club for business leaders, is delighted to announce Wizu as a finalist in the Personalising Customer Interactions category of the 2019 UK National Innovation Awards. Continue reading Wizu named a finalist in the Personalising Customer Interactions category of the 2019 UK National Innovation Awards

Synthetix named a finalist in the Blending Human & Artificial Intelligence category of the 2019 UK National Innovation Awards

Directors’ Club United Kingdom, the UK’s fastest growing members club for business leaders, is delighted to announce Synthetix as a finalist in the Blending Human & Artificial Intelligence category of the 2019 UK National Innovation Awards. Continue reading Synthetix named a finalist in the Blending Human & Artificial Intelligence category of the 2019 UK National Innovation Awards

CX Company named a finalist in the Automating Customer Support category of the 2019 UK National Innovation Awards

Directors’ Club United Kingdom, the UK’s fastest growing members club for business leaders, is delighted to announce CX Company as a finalist in the Automating Customer Support category of the 2019 UK National Innovation Awards. Continue reading CX Company named a finalist in the Automating Customer Support category of the 2019 UK National Innovation Awards