Salesforce, the global leader in CRM announced that Salesforce was named a leader by Forrester Research in its report, The Forrester Wave™: Real-Time Interaction Management, Q1 2019. Continue reading Salesforce Named a Leader in Real-Time Interaction Management by Independent Research Firm
Daily Archives: March 7, 2019
NICE inContact CXone Wins Customer Experience Innovation Award
NICE inContact, a NICE business announced that NICE inContact CXone, the world’s #1 cloud customer experience platform, has been named by TMC as a 2018 Customer Experience Innovation Award winner. Continue reading NICE inContact CXone Wins Customer Experience Innovation Award