Appian announced the third set of findings from its Future of Work international survey, conducted by IDG and LTM Research. Part three of the series looks specifically at “intelligent automation,” defined as the integration of emerging cognitive and robotic computing technologies into human-driven business processes and customer interactions. Continue reading Survey: Fewer than 50% of Enterprises Have Deployed Intelligent Automation Technology
Daily Archives: March 12, 2019
RingCentral Expands Open Platform Capabilities with RingCentral Embeddable and Extended API Library
RingCentral announced the expansion of its open platform with RingCentral Embeddable ™, enabling developers to easily and quickly embed communications into their enterprise applications. Continue reading RingCentral Expands Open Platform Capabilities with RingCentral Embeddable and Extended API Library
eGain named in KMWorld 100 List for the 13th year
eGain, the leading provider of cloud-based customer engagement solutions announced that it has been named to the KMWorld 2019 list of 100 Companies That Matter in Knowledge Management. This marks eGain’s thirteenth consecutive appearance in this prestigious list. Continue reading eGain named in KMWorld 100 List for the 13th year
Atento, Recognized as One of the Best Companies to Work for in Spain
Atento, the leading provider of customer relationship management and business process outsourcing services (CRM/BPO) in Latin America, and one of the top five providers worldwide, has attained the number three position in the ranking 2019 Best Workplaces Spain by Great Place to Work®. Continue reading Atento, Recognized as One of the Best Companies to Work for in Spain