KLoBot – a DIY Chatbot platform is pleased to set in motion the much-awaited integration to Twilio. With technology and social media enabling an always-on approach to business, customer expectations have been higher. Voice and Text enabled chatbots empower customer-facing organizations across numerous industries to communicate and engage with every end user seamlessly. Continue reading KLoBot – An Enterprise Chatbot Builder Platform launches Twilio Integration to Enhance Customer Experience
Daily Archives: June 27, 2019
Vietnam Airlines Unlocks New Perspectives into Customer Experience Insights with Qualtrics
Qualtrics, the leader in experience management, today announced Vietnam Airlines, a leading airline in South East Asia and national flag carrier of Vietnam, is using Qualtrics CustomerXM™ as part of the company’s efforts to create a more robust and tailored customer experience for its 22 million annual passengers. Continue reading Vietnam Airlines Unlocks New Perspectives into Customer Experience Insights with Qualtrics
SingleComm Announces Intelligent Agent DesktopDynamic Experiences Replace Static WorkflowsAI-Driven Agent Desktop on the Horizon
SingleComm has created a superior path forward with our Intelligent Agent Desktop that enables guided interactions leading to improved agent and customer engagement. Continue reading SingleComm Announces Intelligent Agent DesktopDynamic Experiences Replace Static WorkflowsAI-Driven Agent Desktop on the Horizon