Pega Robotic Process Automation Capabilities Recognized on Constellation Research’s Constellation ShortList

Pegasystems, the software company empowering digital transformation at the world’s leading enterprises announced that leading technology research and advisory firm Constellation Research has named Pega to the Constellation ShortList™ for Robotic Process Automation (RPA) for Q3 2019 (1). Continue reading Pega Robotic Process Automation Capabilities Recognized on Constellation Research’s Constellation ShortList

CounterPath Advances Contact Centre Channel Partner Business with Bria® Softphones and Stretto Platform™

CounterPath Corporation, a global provider of award-winning Unified Communications solutions for enterprises and solution providers announced that it has expanded the reach of its call centre ready products, purpose-built for channel partners. Continue reading CounterPath Advances Contact Centre Channel Partner Business with Bria® Softphones and Stretto Platform™

Aircall Announces Channel Partnership Program Bringing Best-in-Class Modern Phone Solution to Channel Ecosystem

Aircall, a leading provider of cloud-based phone and contact centre solutions for scaling businesses, announced the launch of its Channel Partnership program. With this program, Aircall empowers agents and resellers to offer a best-in-class modern phone solution to their SMB customers. Continue reading Aircall Announces Channel Partnership Program Bringing Best-in-Class Modern Phone Solution to Channel Ecosystem

Mary Fratto Rowe Joins Yext as Chief Customer Officer

Yext, the platform for Brand Verified Answers in search, has appointed Mary Fratto Rowe as the company’s Executive Vice President and Chief Customer Officer. Bringing more than 30 years of experience in customer success and leadership at companies like Salesforce and Accenture to her new role, Rowe will lead Yext’s customer success and professional services organization to bring Yext customers into the future of search. Continue reading Mary Fratto Rowe Joins Yext as Chief Customer Officer