Evergent, a global provider of solutions for Revenue and Customer Lifecycle Management announced an innovative solution that assists traditional service providers with their digital service transformation. The solution will combine Evergent’s Artificial Intelligence (AI)-Module with Google Cloud BigQuery and Google Cloud Contact Center AI to provide consumers with real-time, self-service capabilities. Continue reading Evergent enables the transformation to digital services via its Immersive AI-Driven Customer Lifecycle Management →