8×8, a leading Software-as-a-Service provider of voice, video, chat, contact centre and enterprise-class API solutions powered by one global cloud communications platform announced its partnership with Halfords, the leading British retailer of car parts, bicycles, e-bikes, and bike and vehicle services and accessories. Continue reading Halfords Partners with 8×8 to Deliver Superior Customer Service
Daily Archives: September 3, 2019
NT Voice and Data Solutions Signs Partnership Agreement with Enghouse Interactive
Enghouse Interactive has signed award winning business telecoms provider, NT Voice and Data Solutions, as a member of its EMEA partner programme. Following the signing of the agreement, NT Voice and Data Solutions will focus on selling two of Enghouse Interactive’s flagship products, Communications Center (CC) and the Quality Management Suite (QMS), into customers across multiple vertical sectors. Continue reading NT Voice and Data Solutions Signs Partnership Agreement with Enghouse Interactive
NelsonHall Launches Industry-First Intelligent Automation Platform Evaluation
NelsonHall has just launched an industry-first evaluation of Intelligent Automation (IA) platforms, covering platforms from Antworks, Automation Anywhere, Blue Prism, Datamatics, IPsoft, Jacada, Kofax, Kryon, Redwood, Softomotive, and UiPath. Continue reading NelsonHall Launches Industry-First Intelligent Automation Platform Evaluation
Logicalis acquires Cisco Portuguese Gold Partner to expand its offering to the Iberian region
Logicalis Group, an international IT solutions and managed services provider, has acquired Cilnet, a Cisco systems integrator and managed services business, with presence in Lisbon, Porto and the Algarve, Portugal. Continue reading Logicalis acquires Cisco Portuguese Gold Partner to expand its offering to the Iberian region
Clever Google telephony integration from Intellicom helps directory services provider survive and thrive
Business telephony and contact centre provider, Intellicom announced the completion of a telephony integration project with directory services provider, 11890. By integrating Google indexed business data with 11890’s hosted contact centre platform, the company has been able to transform its operational cost base and provide better call quality to its business customers. Continue reading Clever Google telephony integration from Intellicom helps directory services provider survive and thrive