LogMeIn Announces General Availability of Full GoTo Suite in the UK, Germany and Ireland

LogMeIn announced the general availability of its recently introduced Unified Communications & Collaboration (UCC) product, GoToConnect, and video conferencing room solution, GoToRoom. With this launch, all GoTo products are now generally available in the United Kingdom, Ireland and Germany. Continue reading LogMeIn Announces General Availability of Full GoTo Suite in the UK, Germany and Ireland

Genesys Unveils Industry’s First Self-Service, Fully Automated Free Trials for AppFoundry Premium Applications

Genesys, the global leader in omnichannel customer experience and contact centre solutions, is making it even easier for businesses to extend the power of PureCloud® with the launch of single-click free trials for Premium Applications. Continue reading Genesys Unveils Industry’s First Self-Service, Fully Automated Free Trials for AppFoundry Premium Applications

NICE inContact Recognizes Innovation of CXone Application Partners at Third Annual DEVone Partner Conference

NICE inContact, a NICE business, announced its 2019 DEVone Partner Award winners, who were recognized at the third annual NICE inContact DEVone Partner Conference which was attended by more than 350 partners and NICE inContact employees. Continue reading NICE inContact Recognizes Innovation of CXone Application Partners at Third Annual DEVone Partner Conference

O2 (Telefónica UK) expands public sector offering to cover full breadth of ICT services

O2 has announced it has been named as a supplier on Crown Commercial Service’s (CCS) new Network Services 2 framework (RM3808). Network Services 2 provides public bodies with access to many different kinds of telecommunications services including networks, voice and data provision such as telephones (fixed landline and mobile), internet access, WiFi, radio and audio & video conferencing. Continue reading O2 (Telefónica UK) expands public sector offering to cover full breadth of ICT services

McDonald’s to Acquire Apprente, An Early Stage Leader in Voice Technology

McDonald’s Corporation (MCD) announced an agreement to acquire Apprente, an early stage leader in voice-based, conversational technology. The agreement marks another bold step in advancing employee and customer facing innovations while further strengthening McDonald’s technology capabilities. Continue reading McDonald’s to Acquire Apprente, An Early Stage Leader in Voice Technology

Nationwide to Deliver New Digital Banking Channel with Low-Code Leader OutSystems

OutSystems, provider of the number one low-code application development platform announced that leading financial institution Nationwide is using the OutSystems low-code platform to develop a new digital business savings service that will radically transform how Nationwide interacts with its business savings customers. Continue reading Nationwide to Deliver New Digital Banking Channel with Low-Code Leader OutSystems