Talkdesk®, the cloud contact centre for innovative enterprises announced HomeToGo selected Talkdesk to power its customer service operations. As the world’s largest vacation rental search engine in a highly competitive and fast-moving marketplace, HomeToGo needed a contact centre solution that would enable it to rise above the competition through superior customer service. Continue reading HomeToGo concludes contact centre solution search with move to Talkdesk
Daily Archives: March 3, 2020
Hyland Taps Medallia for Strategic Employee and Customer Experience Initiatives
Medallia, the global leader in experience management announced Hyland, a leader in content services, has selected Medallia as the underpinning for its strategic employee and customer experience programs. Continue reading Hyland Taps Medallia for Strategic Employee and Customer Experience Initiatives
VXI recognized for operational excellence, exceptional leadership and innovation in training
VXI Global Solutions, a leader in business process outsourcing, announced it has won 6 Stevie® awards for Sales and Customer Service, including 4 Gold, 1 Silver and 1 Bronze. Continue reading VXI recognized for operational excellence, exceptional leadership and innovation in training