Ribbon Communications, a global software leader in secure and intelligent cloud communications solutions announced the release of its cloud-based Work@Home offer, which delivers advanced remote working capabilities to enterprises and contact centres of any size. Continue reading Ribbon Launches Work@Home, Facilitating Remote Work for Enterprises and Contact Centres →

8×8 launched the 8×8 Rapid Expansion Programme to help companies remain ready and resilient during challenging times, especially when required to suddenly increase their remote workforce. Continue reading 8×8 Launches Rapid Expansion Programme Enabling Organisations to Quickly Extend Cloud Communications for Remote Workers →

Vodafone Germany is now using WhatsApp, SMS and another top business messaging platform supported by Genesys®, the global leader in cloud customer experience and contact centre solutions. Continue reading Genesys Messaging with WhatsApp Simplifies Communication Between Businesses and Consumers →

Radisys® Corporation, a global leader of open telecom solutions announced the global availability of the Radisys Engage Video Assistant (EVA), the world’s first app-less AI-powered 3-in-1 (video, voice, text) bot for digital customer interactions. Continue reading Radisys Unveils Engage Video Assistant – World’s First AI-Powered Video, Voice and Text Enabled Bot →

Lifesize, a global innovator of video collaboration and meeting productivity solutions, announced that all organizations impacted by Coronavirus (COVID-19) worldwide are immediately eligible for an unlimited number of free licenses to use the company’s cloud-based video collaboration platform for six months, enabling them to implement flexible, remote work policies during the global health crisis. Continue reading Lifesize Announces Free, Unlimited Video Conferencing to Help Organizations Power Distributed Workforces and Contact Centres →