RingCentral Acquires DeepAffects Conversational Intelligence Pioneer to Enable Smarter Video Meetings

RingCentral, a leading provider of global enterprise cloud communications, video meetings, collaboration, and contact centre solutions, announced that it has acquired DeepAffects, a leading conversational intelligence pioneer that uses artificial intelligence (AI) to analyse business conversations and extract meaningful insights. Continue reading RingCentral Acquires DeepAffects Conversational Intelligence Pioneer to Enable Smarter Video Meetings

Stack8 Partners With RingCentral to Bring Unified Communications As-a-Service to Multinational Customers

Stack8, a leading North American provider of unified communications (UC) solutions, announced a new partnership with RingCentral, a leading provider of global enterprise cloud communications, video meetings, collaboration, and contact centre solutions. Continue reading Stack8 Partners With RingCentral to Bring Unified Communications As-a-Service to Multinational Customers

Playvox Hires Chief Product and Strategy Officer, SVP Global Sales, VP of Product Marketing, and VP of Finance

Playvox, the leading contact centre SaaS provider of agent optimization software for quality assurance, performance management, coaching, learning, voice of the customer, and motivation announced the addition of Kristyn Emenecker as chief product and strategy officer, Chuck Krogman as senior vice president of global sales, Jennifer Waite as vice president product marketing, and Ana McCloud as vice president of finance. Continue reading Playvox Hires Chief Product and Strategy Officer, SVP Global Sales, VP of Product Marketing, and VP of Finance