Cirrus, the award-winning provider of omnichannel cloud contact centre solutions, has announced a multi-million pound investment from BGF, the UK’s most active investor in growth economy businesses, along with flexible financing from NatWest’s Growth Capital Fund to fuel continued product innovation and business growth. Continue reading Cloud Contact Centre Specialist Cirrus Secures Funding Round to Drive Growth and Innovation
Daily Archives: January 12, 2021
IPI announces Sat Sanghera as new CEO
IP Integration (IPI), the digital contact centre specialist, announced two key appointments to its new executive team, with respected industry leader Sat Sanghera joining as Chief Executive Officer (CEO) and Andy Scopes joining as Chief Operating Officer (COO). Continue reading IPI announces Sat Sanghera as new CEO
Confirmit Announces Intention to Merge with FocusVision
Confirmit, a leading provider of solutions that enable Market Research, Customer Experience and Employee Engagement teams to turn insights into stories that fuel action, announced its intention to merge with FocusVision, a leading provider of customer insights technology. Continue reading Confirmit Announces Intention to Merge with FocusVision
Salesforce Introduces Loyalty Management to Help Drive More Meaningful Customer Loyalty Experiences
Salesforce, the global leader in CRM, announced Loyalty Management, a new product for companies across industries, including retail, consumer goods, manufacturing, travel and hospitality, to increase customer trust and engagement. Continue reading Salesforce Introduces Loyalty Management to Help Drive More Meaningful Customer Loyalty Experiences
D’Ieteren Automotive Chooses Vee24 to Connect with Customers Face-to-Face at Virtual 2021 Brussels Motor Show
Vee24, the leader in Intelligent Conversational Multi-experience solutions, announced that D’Ieteren Automotive, Belgium’s number one vehicle distributor, is using the Vee24 platform to showcase its auto brands at the Motor Show. Continue reading D’Ieteren Automotive Chooses Vee24 to Connect with Customers Face-to-Face at Virtual 2021 Brussels Motor Show
TELUS and RingCentral Expand Partnership
TELUS, a world-leading communications and information technology company and RingCentral, a leading provider of global enterprise cloud communications, video meetings, collaboration, and contact centre solutions, announced an expansion of their partnership to serve broader sizes of businesses. Continue reading TELUS and RingCentral Expand Partnership