Medallia Integration to Slack Revolutionizes Employee Engagement & Collaboration

Medallia, the global leader in experience management, announced Medallia Crowdicity, the company’s crowdsourcing solution, now offers seamless integration with Slack, enabling organizations to capture breakthrough employee ideas from within the messaging and collaboration tool employees are using today. Continue reading Medallia Integration to Slack Revolutionizes Employee Engagement & Collaboration

Mitto Launches Conversations, a Single Interface for Omnichannel Customer Communications

Mitto, a leading provider of global omnichannel communications solutions, announced Mitto Conversations, a new solution that empowers brands to seamlessly and more efficiently manage omnichannel customer communications within a single pre-built, no-code platform. Continue reading Mitto Launches Conversations, a Single Interface for Omnichannel Customer Communications

Semafone Achieves Avaya Compliance to Further Improve Customer Experience

Semafone®, the leading provider of data security and compliance solutions for a secure and seamless customer experience, announced that its patented data compliance solution Cardprotect Voice+ is compliant with key customer engagement solutions from Avaya, a global leader in solutions that enhance and simplify communications and collaboration. Continue reading Semafone Achieves Avaya Compliance to Further Improve Customer Experience