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Daily Archives: February 17, 2021

Technology

Sytel Announces Softdial Contact Center (SCC) Client on Salesforce AppExchange,

February 17, 2021 Sam Heggie-Collins

Sytel announced it has launched SCC Client on Salesforce AppExchange, giving users easy access to the multi-session, multi-channel functionality provided by Sytel’s Softdial Contact Center™ (SCC) cloud platform. Continue reading Sytel Announces Softdial Contact Center (SCC) Client on Salesforce AppExchange, →

Technology

ASC to Showcase Workforce Optimization Solutions at Mitel Next 2021

February 17, 2021 Sam Heggie-Collins

ASC Technologies AG is a Premier Sponsor at the Mitel Next 2021 event which takes place on 22nd to 25th of February. Mitel partners with ASC to deliver enterprise grade recording and WFO for its customers worldwide. Continue reading ASC to Showcase Workforce Optimization Solutions at Mitel Next 2021 →

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