Optimizely, a leading provider of digital experience platform solutions, announced that it was named a Leader in The Forrester Wave™: Digital Experience Platforms (DXPs), Q3 2021. Continue reading Optimizely Named a Leader in Digital Experience Platforms by Independent Research Firm
Monthly Archives: July 2021
Salesforce Completes Acquisition of Slack
Salesforce, the global leader in CRM, announced it has completed its acquisition of Slack Technologies, Inc. Continue reading Salesforce Completes Acquisition of Slack
Unbabel Announces LangOps Survey Results and New Market Category to Unify Language Strategy and Unleash Growth for Businesses
Unbabel, the industry’s first AI-powered Language Operations platform that helps businesses deliver multilingual support at scale, is announcing a new market category: Language Operations (LangOps). Continue reading Unbabel Announces LangOps Survey Results and New Market Category to Unify Language Strategy and Unleash Growth for Businesses
Customer Success Platform Vitally Raises $9 Million Series A Funding Led by Andreessen Horowitz
Vitally, a leading Customer Success platform, announced it has raised $9 million in a Series A funding in a round led by Andreessen Horowitz. Designed for high-growth B2B SaaS businesses, Vitally’s customers include industry-leaders such as Segment, Productboard and Calendly. Continue reading Customer Success Platform Vitally Raises $9 Million Series A Funding Led by Andreessen Horowitz
Zoom Elevates Platform Experience with Launch of Zoom Apps and Zoom Events
Zoom Video Communications, Inc. announced the general availability of its latest innovations, Zoom Apps and Zoom Events. Continue reading Zoom Elevates Platform Experience with Launch of Zoom Apps and Zoom Events
Talkdesk Unveils CX Strategy Value Framework
Talkdesk®, the global customer experience leader for customer-obsessed companies, unveiled the Talkdesk CX Strategy Value Framework, a customizable blueprint to help organizations define and then execute on their contact centre customer experience (CX) strategies. Continue reading Talkdesk Unveils CX Strategy Value Framework