Nuvias UC, a leading, high-value, solutions-led EMEA distributor, announces that Logitech’s award-winning business portfolio of video conferencing will now be a part of its UC&C solutions stack, available to channel partners, with the option of value-added support services. Continue reading Nuvias UC continues to build a first-class vendor portfolio with the addition of Logitech video conferencing
Monthly Archives: July 2021
TELUS International Named a Leader on the 2021 Everest Group Customer Experience Management (CXM) Services PEAK Matrix® for a Third Consecutive Year
-TELUS International, a leading digital customer experience (CX) innovator that designs, builds and delivers next-generation solutions for global and disruptive brands, announced it has been named a ‘Leader’ by global research firm Everest Group in its 2021 Customer Experience Management (CXM) – Service Provider Landscape with Services PEAK Matrix® Assessment. This is the third consecutive year TELUS International has achieved Leader status. Continue reading TELUS International Named a Leader on the 2021 Everest Group Customer Experience Management (CXM) Services PEAK Matrix® for a Third Consecutive Year
Fuze Identified as a Contender in the 2021 Aragon Research Globe™ for Intelligent Contact Center
Fuze, the leading cloud-based communications provider for the modern global enterprise, announced that it has been named a Contender in the Aragon Research Globe™ for Intelligent Contact Center (ICC). Continue reading Fuze Identified as a Contender in the 2021 Aragon Research Globe™ for Intelligent Contact Center
New Sisense Extense Framework Empowers Customers with AI-Powered Insights in their Favorite Collaboration Applications
Sisense, the leading AI-driven platform for infusing analytics everywhere, announced the Sisense Extense Framework, an innovation developed to deliver AI-driven analytic experiences directly within the applications users are working in without needing to leave their workflow. Continue reading New Sisense Extense Framework Empowers Customers with AI-Powered Insights in their Favorite Collaboration Applications
Forsta Welcomes New Managing Director for Voice of Customer and Voice of Employee in DACH
Forsta, the world’s leading Customer Experience and Research Technology company, has welcomed Volker Wylutzki-Boehme as Managing Director and Head of Voice of Customer (VOC) and Voice of Employee (VOE) Experiences in DACH. Continue reading Forsta Welcomes New Managing Director for Voice of Customer and Voice of Employee in DACH
Gryphon Networks Announces New Brand to Reflect Rapid Growth in Sales Engagement and Sales Enablement Marketplace
Gryphon Networks, the leader in voice-driven sales technology, has unveiled its new company brand: Gryphon.ai. This rebranding reflects the evolution of the company and its recent launch of artificial intelligence (AI) and machine learning-powered sales tools that are innovating the sales tech market. Continue reading Gryphon Networks Announces New Brand to Reflect Rapid Growth in Sales Engagement and Sales Enablement Marketplace