Mio Raises $8.7 Million From Zoom and Cisco Investments for Chat interoperability

Mio, the leading provider of chat interoperability, announced its Series A financing round of $8.7 million, led by Zoom Video Communications, Inc. and Cisco Investments. Mio will use the funds to enhance its messaging interoperability service for enterprise customers. Continue reading Mio Raises $8.7 Million From Zoom and Cisco Investments for Chat interoperability →

Accenture and UiPath Join Forces to Help Organizations Accelerate Transformation through Intelligent Automation

Accenture and UiPath, a leading enterprise automation software company, announced an expanded business collaboration to help companies boost the adoption of enterprise-wide automation, accelerate technology transformation efforts and create new growth opportunities. Continue reading Accenture and UiPath Join Forces to Help Organizations Accelerate Transformation through Intelligent Automation →

Kandy and Braidio Announce Expanded Partnership to Accelerate the Delivery of Digital Transformation as a Service Solutions

American Virtual Cloud Technologies, Inc.’s (AVCtechnologies) Kandy Communications business unit (Kandy), and Braidio, the global, award-winning mobile customer engagement platform announced an expanded partnership that will power next-generation user experiences for an 80,000-user telehealth application and for a pet wellness application by a premier veterinary hospital system in the US servicing 25,000+ customers. Continue reading Kandy and Braidio Announce Expanded Partnership to Accelerate the Delivery of Digital Transformation as a Service Solutions →

[24]7.ai Extends Omnichannel CX Leadership with Expanded Conversational AI Capabilities

[24]7.ai, a recognized leader in Omnichannel conversational AI for both voice and digital customer engagement, announced several significant enhancements to [24]7.ai Engagement Cloud™️, the industry’s first integrated suite of applications designed to power both voice and digital interactions. Continue reading [24]7.ai Extends Omnichannel CX Leadership with Expanded Conversational AI Capabilities →