TTEC Announces Agreement to Acquire Public Sector Citizen Experience Platform

TTEC Holdings, Inc., one of the largest global CX technology and services innovators for end-to-end digital CX solutions, announces the signing of an agreement to acquire certain citizen experience and smart city assets of Faneuil, Inc. a wholly owned subsidiary of ALJ Regional Holdings, Inc. Continue reading TTEC Announces Agreement to Acquire Public Sector Citizen Experience Platform

Teleperformance acquires Senture, a significant BPO operator for government services in the United States

Teleperformance, a leading global group in digitally integrated business services, announced that it has acquired Senture, a significant business process outsourcing (BPO) operator for government services in the United States, from Kingswood Capital Management, L.P. (Kingswood), a US private investment firm based in Los Angeles, California. Continue reading Teleperformance acquires Senture, a significant BPO operator for government services in the United States