Workers in customer-facing roles across the UK are facing burnout after months of being overworked and underappreciated, with no prospect of career progression. Continue reading Three-quarters of customer-facing workers facing imminent burnout
Daily Archives: January 17, 2022
Fuze Announces New Patent for Advanced Telephony Functionality for Chat Groups
Fuze, the leading cloud-based communications provider for the modern global enterprise, announced that it has been awarded a new patent for advanced telephony functionality for chat groups on the Fuze platform. Continue reading Fuze Announces New Patent for Advanced Telephony Functionality for Chat Groups
WhatsApp Onboards Verloop.io to Drive Conversational Commerce
Verloop.io, the leading Conversational AI for Customer Support, is proud to announce our association with WhatsApp as the platform’s Business Solution Provider (BSP). Continue reading WhatsApp Onboards Verloop.io to Drive Conversational Commerce
Bambuser launches an improved UI for its One-to-One Live Video Shopping solution
After a successful launch in March last year, Bambuser’s One-to-One Live Video Shopping solution is now seeing a major UI refresh to further improve usability and performance. Continue reading Bambuser launches an improved UI for its One-to-One Live Video Shopping solution
The Anaheim Ducks and Honda Center Soar into New NHL Season with Cloud Communications from 8×8
8×8 announced ocV!BE Sports & Entertainment entities, including the National Hockey League’s Anaheim Ducks and Honda Center, a premier entertainment venue and sports venue in Southern California, deployed 8×8 XCaaS™ (eXperience Communications as a Service™) to help improve employee, partner, and customer experiences. Continue reading The Anaheim Ducks and Honda Center Soar into New NHL Season with Cloud Communications from 8×8